Question by Bob Chance: What does it mean when a restaurant “refuses” tip? I was at a somewhat “upscale” seafood restaurant (Fishermans Wharf), and I ordered (by myself) $ 120 worth of food, dessert, appetizer, etc. (after tax). However, when I received my credit card receipt, the line that stated “Tips” was crossed out (by [...]

Restaurant Service Consulting, by definition, is a review or evaluation of the restaurant dining room service system. This means, “how the dining room runs” which includes all of the service tools provided (or to be provided) by the management. These tools include readable floor diagrams, seating coordination, menu descriptions, properly done staff schedules, sidework [...]